Gents Barbershop
UI/UX Design
App
Gents Barbershop
Role
UI/UX Designer
Components
UI/UX Design
Branding/Identity Design
Visual Direction
Tools
Figma
Adobe CC
/01 About
Welcome to Gents Barbershop App, where personalized grooming meets convenience like never before. We understand the importance of finding the perfect barber who not only crafts your desired look but also connects with your unique style preferences. With our innovative platform, we’ve redefined the grooming experience by serving as your personal barber curator.
Whether you’re seeking a classic trim, a bold new style, or expert grooming advice, our app connects you with skilled barbers tailored to your specific needs. Say goodbye to endless searches and mediocre haircuts – with us, your perfect barber is just a tap away.
/02 Problem
Despite a wide array of barbershops and stylists available, many users struggle to find the perfect barber that matches their specific needs and preferences. This difficulty often stems from a lack of centralized and reliable information, leading to frustration and wasted time in the search process. Users are looking for a solution that streamlines the barber selection process, providing them with personalized recommendations and detailed information to make an informed decision.
/03 Solution
Gents Barbershop App is your personal barber curator, delivering tailored recommendations based on user preferences, stylist profiles, and reviews. With an intuitive interface, users can easily browse barbers by location, price, and services, book appointments, and communicate directly with their chosen barber—all in one seamless experience.
/04 Persona
Joey Hernandez
Background
As an accountant catering to the needs of affluent and accomplished entrepreneurs, Joey understands the importance of not only managing finances with precision but also presenting oneself with elegance and style. With a keen eye for detail and a commitment to excellence, he ensures that every financial transaction is handled with the utmost care and professionalism. Beyond his financial expertise, Joey also recognizes the significance of personal presentation. He believes that looking sharp is not just about making a good impression but also about exuding confidence and professionalism in every situation.
Age: 33
Occupation: Accountant
Lifestyle: Urban professional with a focus on image, convenience, and efficiency.
Location: Glendale, CA
Tech Savviness: Strong (Relies heavily on mobile apps for scheduling, payments, and reminders)
I want to find the a local and well experienced barber that provide old-school barber services.
/05.1 Goals
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Finding a local experienced barber
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Being able to pay the barber through the app
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Book future appointments
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Communicate with the barber
/05.2 Frustration
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Inconsistent service or lack of availability at walk-in shops
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No clear pricing or service information beforehand
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Difficulty finding barbers that specialize in professional styles
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Inconvenient appointment booking processes
/06 Competitive Analysis
Yelp and Vagaro both serve as platforms for customers to find, review, and book services like barbershops—but each approaches the experience differently. Yelp focuses on discovery and reputation through user reviews, while Vagaro emphasizes streamlined booking and business management.
/07 Empathy Map
This empathy map captures the mindset, behaviors, and emotions of typical users engaging with a barber app. It reveals that users are looking for a fast, reliable, and intuitive way to book appointments with their preferred barbers. They often feel frustrated by unclear booking flows, lack of confirmation, or inconsistent availability. While they see other businesses using modern tools and hear recommendations through friends or social media, many still rely on DMs or texts due to trust or past bad experiences with apps.
/07.1 Says
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I want to read customer reviews.
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I want to be able to read customer experiences.
/07.2 Thinks
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I want a well experience barber, who will provide various services.
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I want to be able to read customer experiences.
/07.3 Pains
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Has trouble finding the perfect barber
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Looking for an old school barber
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Has trouble finding a barber who specializes in fadding
/07.4 Does
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How do I pay my barber?
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How do I book future appointments?
/07.5 Feels
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I'am worried my haircut won't turn out well.
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I want a detail oriented barber.
/07.6 Gains
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Finding a local experienced barber
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Being able to pay the barber through the app
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Book future appointments
/08 How Might We...?
The "How Might We?" statements for the barbershop app focus on enhancing the client and barber experience by addressing key challenges such as appointment scheduling, service transparency, client retention, and personalized communication. These prompts are designed to inspire innovative solutions that help barbers streamline their bookings, reduce no-shows, build loyal customer relationships, and showcase their services more effectively. Ultimately, the goal is to create a centralized, intuitive platform that empowers barbers to grow their business while providing clients with a seamless, modern grooming experience.
How Might We...?
How might we reduce the wait time or eliminate walk-ins for getting a haircut at the barbers, so that it puts the customer at ease knowing his spot is reserved?
How Might We...?
How might we efficiently find an easy way to pay our barbers, so that we are always confident that we can pay for the service?
How Might We...?
How might we help customers find the right barber based on their specifications, so that it reduces the risk
of a bad barber experience?
/09 User Stories
The user stories for the fleet trucking app focus on improving operational efficiency, safety, and communication for fleet managers. They address essential needs such as real-time vehicle monitoring, proactive maintenance alerts, enhanced cargo and vehicle security, and streamlined communication with drivers. These stories also emphasize the importance of centralized control, mobile accessibility, and immediate issue resolution to reduce downtime and prevent costly disruptions. By centering on the daily challenges of managing a fleet on the move, the user stories aim to create a reliable, intuitive, and responsive experience that empowers fleet managers to run safer and more efficient operations.
As a
Barber Client
I Want
be able to book an appointment.
So That
I can avoid waiting in line for a haircut.
As a
Barber Client
I Want
be able to filter search for a barber service.
So That
I can find the barber that meets my needs.
As a
Barber Client
I Want
So That
I don’t have to worry about having cash on hand.
As a
Barber Client
I Want
be able to message my barber
So That
I can ask him questions.
/10 Conclusion
The barbershop app was designed to bridge the gap between traditional grooming services and modern digital convenience. Through user research, competitive analysis, and empathy mapping, we identified core pain points—such as unclear booking flows, lack of service transparency, and inconsistent communication—that hinder both clients and barbers. By prioritizing a user-friendly interface, real-time appointment scheduling, personalized profiles, and integrated reminders, the app delivers a smoother, more efficient experience for all users. This design not only simplifies the booking process but also strengthens customer loyalty and supports barbers in managing and growing their businesses. The end result is a clean, intuitive platform that meets the needs of today’s on-the-go clients while honoring the artistry and professionalism of barbers.
