Google Cloud
Context
Google Cloud is a leading suite of cloud computing services that enables businesses and developers to build, deploy, and scale applications on Google’s secure global infrastructure. Its offerings span computing, storage, data analytics, artificial intelligence, and networking—helping organizations innovate faster and operate more efficiently.
Google Cloud’s mission is to accelerate every organization’s digital transformation through data, AI, and cloud technologies—empowering them to innovate securely, sustainably, and at scale.
Problem
Google Cloud’s website, while robust and content-rich, presents several usability and design challenges that limit its effectiveness across diverse user groups—ranging from technical professionals to business decision-makers. The site suffers from information overload, complex navigation, and a lack of clear user pathways, making it difficult for visitors to quickly identify relevant cloud solutions or understand Google Cloud’s value proposition.
Additionally, the interface does not fully align with modern web and Material Design principles, resulting in a less cohesive and intuitive experience. Key pain points include unclear categorization of products and services, limited visibility of trust and security messaging, and difficulty locating partner resources. These issues contribute to user frustration, reduced engagement, and missed conversion opportunities.
Solution
Real-world impact